Payment Policy

This payment policy applies to orders placed on vitalmobilitycare.co.uk by customers in the United Kingdom.

Pricing and taxes

All prices on this website are displayed in British Pounds (GBP). Any applicable VAT is calculated at checkout and shown before the order is completed.

Shipping

Orders are shipped within the United Kingdom only.
Standard delivery time is 5–7 working days.
Shipping costs, if applicable, are displayed at checkout.

Payment methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shop Pay
• PayPal

Available payment methods may vary depending on device or browser.

Payment security

All payments are processed securely using encrypted payment gateways. We do not store or have access to customer card details.

Returns and refunds

Returns are accepted within 30 days of delivery.
Items must be unused, in original condition, and returned with proof of purchase.
Approved refunds will be issued to the original payment method.
No restocking fees are charged.

Contact details

For questions regarding payments or orders, please contact:

support@vitalmobilitycare.co.uk
+44 7424 949312

Vital Mobility Care
12 Truman House
278 Oak Square
Clapham
SW9 9AW
London
United Kingdom